Learning how to write in plain English has been one of the most useful concepts I have learned. Effective written communication is a business litmus test. If done well, it can help the business professional build their personal brand.
Plain English is defined in Wikipedia as being…
A style of communication that uses easy to understand, plain language, with an emphasis on clarity, and avoidance of complex vocabulary.
Personally, this has been extremely important to me in the following areas:
- Writing business emails to convey a message the reader can easily understand.
- Writing incident reports to convey a message that anyone could understand.
- Designing business correspondence to customers regarding new services.
- Designing operations & workflow management forms to ensure quality employee performance that leads to better customer service.
Thus, out of respect to the the art of writing in Plain English this is the conclusion of this blog post.