How to approach meeting someone for the first time…

So…what do you do for a living? We all have our canned answers to describe ourselves to the strangers that ask us this question. So…I suppose for a moment, pause and reflect upon the answers you have given throughout the years. Think of those times you were hesitant to state your job title; and also … Continue reading How to approach meeting someone for the first time…

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Managing conflict…

You don't have to be a manager to run into circumstances that make you want to claw your hair out. Managing conflicts in the retail market space is like pouring a cold cup of water in a glass during the summertime. What I'm trying to get at folks, is that you're going to have to … Continue reading Managing conflict…